Shipping policy

Shipping

Website shipping quotes:

We make every possible effort to provide accurate shipping quotes through our online platform for smooth order processing. Occasionally on larger more bulky items like bullbars and suspension kits, the rates provided by the carrier for our use do not calculate properly. At the time of order processing, we reserve the right to re-invoice for shipping charges if carrier charges are significantly different due to circumstances out of our control. You can choose to pay the difference or have the order cancelled and refunded to you. 
 

Where can I get my goods shipped to?
You can arrange to get your goods shipped to any residential or business address. We prefer that you get your goods sent to a business address where there is someone in attendance at all times during business hours. If you choose a residential address you may inform us of a safe place at that address for the courier to leave the goods. This is called an Authority to leave without signature (ATL). If you do not provide an ATL then you will be responsible for arranging collection of your goods if no one is available to sign for them on the first attempt of delivery. 
 

What happens if I am not home at the time of delivery?
Due to increasing accessorial costs from our shipping carriers we do not authorise redeliveries to residential addresses. If you would like your goods to be redelivered after a failed delivery attempt a $22 fee must be paid prior to the redelivery being authorised. Your other option is to arrange pickup of the goods from the nearest depot. If a redelivery does occur we reserve the right to invoice this cost to the customer. This is applicable for any sales channel being over the phone, website, ebay, or any other method.